Privacy Policy

1. Introduction

At Serenity Home Remodeling, your privacy is important to us. This Privacy Policy explains how we collect, use, and share personal information you provide through our website.


2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit a contact form

  • Request a quote or service

This may include your name, email address, phone number, and any message or details you choose to include.


3. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries or service requests

  • Improve the functionality and performance of our website

  • Monitor site traffic and user behavior through Google Analytics


4. Sharing of Information

We do not sell your personal information.
We do not share your information with any third parties, except as required to fulfill your service requests or as required by law.


5. Cookies and Tracking

Our website may use Google Analytics, which sets cookies to collect usage data such as pages visited and time spent on site. This helps us analyze and improve user experience.

You can manage your cookie preferences or opt out of Google Analytics tracking by visiting tools.google.com/dlpage/gaoptout.


6. Your Privacy Rights (California Residents)

If you reside in California, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal data we collect

  • Request deletion of your data

  • Opt out of data sharing (though we do not sell your data)

To make a request, email us at: office@serenityhomeremodeling.com


7. Data Security

We implement reasonable security measures to protect your information. However, no website or transmission is 100% secure.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.


9. Contact Us

If you have any questions or requests regarding your personal information, contact us at:
office@serenityhomeremodeling.com


 

Effective Date: May 4th, 2025